Frequently Asked Questions
How do your slippers fit? True to size, small, large? Will they stretch?
Your slippers should fit snugly without feeling uncomfortable. Over time they will stretch (about a half size) to the contours of your foot and wear pattern.
Can I wear my slippers outside?
We recommend that you wear your slippers inside to preserve their longevity.
Can I order a size if it's not available?
If we are out of stock in your size you may email us with your size and style request (open heel or closed) and we can send you an email when we have more in stock.
Can I cancel an order once it's been placed?
Our goal is to get your order out within 24 hours. To cancel, please email us immediately. If your order has shipped, please wait until the order arrives and follow the return procedure.
Can I return my product?
You may return your order within 14 days. After 14 days we will not accept any returns. The returned items must be in their original condition in order to recieve a full refund.
Do I have to pay shipping for product returns?
What are the benefits of natural wool?
Our slippers are 100% natural material that is meant to mold and form to your feet, making them a perfectly comfortable fit.